Shipping policy

Shipping Policy
Effective Date: January 2025

Thank you for shopping at Beyond The Shoppe! Please review our shipping policy below before placing your order.

1. Processing Time

  • All items are custom-produced specifically for each order.

  • Please allow up to 3-10 days, depending on the item, for production before your order is shipped.

  • If you'd like to get specific product time information, please contact us at info@beyondtheshoppe.com.

 

  • During peak seasons or promotions, processing times may be extended.

2. Shipping Time and Methods

  • Estimated Delivery Time:

    • Domestic (within [Country]): 3-7 Days

    • International: 3-14 Days

  • Shipping Methods: We use trusted carriers such as [e.g., USPS, FedEx, DHL] to ensure reliable delivery.

  • You will receive a tracking number via email once your order has shipped.

3. Shipping Rates

  • Domestic USA based orders include free shipping!

  • International based orders will display shipping rates. 

  • Contact us prior to ordering for information on expedited shipping options.

4. International Shipping

  • We ship worldwide. However, customs policies vary by country.

  • Customs Fees & Duties: International customers are responsible for any customs fees, taxes, or import duties. These charges are not included in the product price or shipping cost.

  • Please check with your local customs office for details before placing an order.

5. Shipping Delays

  • We are not responsible for shipping delays caused by:

    • Carrier issues

    • Weather conditions

    • Customs processing

    • Incorrect or incomplete shipping addresses

  • If your order is delayed, please contact the carrier with your tracking number for the most accurate information.

  • Please ensure to include any special instructions, including: gate codes, specific locations for leaving packages, etc. 
  • Also include your phone number so they may contact you if needed.

6. Lost or Stolen Packages

  • Once the order has been shipped and marked as delivered, Beyond The Shoppe is not responsible for lost or stolen packages.

  • If your package is missing, please check with your local post office or carrier.

  • For further assistance, contact us at info@beyondtheshoppe.

7. Address Errors

  • Please ensure your shipping address is correct before placing your order.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • If you realize there is an address error, contact us immediately.

8. Order Tracking

  • You will receive a shipping confirmation email with a tracking number once your order is shipped.

  • Use the provided tracking link to monitor the delivery status.

9. Contact Us

For any questions or concerns regarding your shipment, please reach out to us at:
info@beyondtheshoppe.com or via our contact form on our Contact page.


Thank you for shopping with Beyond The Shoppe! 💜